08/12/2021 So happy with the service from Acme. Thank you, Sergio, for the install of a side window; it looks beautiful, and Jim and Sergio for the install of our 14 window/slider screens. Sergio and Jim were on time as scheduled, professional, quick, friendly and knowledgeable in their trade. Their workmanship is greatly appreciated. The office gal, Maria, was just as professional. She gave us quick, accurate quotes and helped me decide which window would be best for our install. She assisted me with the pet mesh for two of our screens as well. I absolutely will be recommending Acme Glass Company to family and friends in the future. We will definitely go with Acme again the next time we need glass/screens. Thank you, Candy C. - Google Review
08/2021 Fantastic customer service! The office personal went out of the way to keep me up dated on my order and we're great personally towards everyone. Outstanding Company and employee's. Jack B. - Google Review
07/30/2021 We just had a window reset today and I wanted to tell you that the person who did the work (Sergio?) was spectacular! Polite, considerate, technically knowledgeable, and able to explain everything. He seemed like a true asset to your company. Please give him our thanks. We now know where to go for glasswork! With best wishes, Mark T. - Napa, CA
07/16/2021 Once again Acme Glass went above and beyond. A few years ago they replaced all of our windows and patio doors. They did an outstanding job! One of our patio screen doors quit rolling smoothly and my husband and I couldn't fix it. Called Acme Glass and they sent out one of their guys, actually I think he is their main man. He fixed it in 5 minutes and didn't even charge us. Now that's what I call service. They are a great company and we highly recommend them.
Renee S. - Yelp Review
07/20/2021 Like to thank Jim & Maria @ Acme Glass for providing great customer service. Jim showed up on time and resolved my issue with the water leak near my frameless shower door within minutes. And I thank Maria for responding to my emails in a timely fashion. I definitely recommend Acme Glass for any glass repair issues.
Ken J. - Yelp Review
06/15/2021 If you need energy efficient replacement windows without the harassment try ACME Glass. They came all the way to Hercules which I'm so grateful for. I had my windows and slider replace in May it took 3 days! very fast, effective, and safe. They had a crew of six men, the boss Jim was on site from time to time very nice man that know his job. Due to me having new construction due to my association the window turn out beautifully. I would highly recommend this company! Shoptilldeath - Google Review
05/04/2021 I absolutely LOVE my windows, they give my home an elegant look. The house was warmer during the winter. I turned the thermostat down which surprised my husband. The install by Jay, Brian and Sergio was great and painless. I have an immunocompromised family member and they followed the Covid protocols without me asking. More importantly, I could tell they really enjoy their job and working together after all these years. Dee Dee and Katie thank you for answering all my questions, great customer service. Phyllis L. - Google Review
04/13/2021 Love! Love! my closet doors. The guys that did the installing are the best. Very professional and great team work. Also, Katie (I believe is her name. I might be wrong/young blonde hair) has the most above and beyond customer service over the phone and in person. She's knowledgeable with the products the store provides, she's willing to assist you with and give you brief information about prices, styles and what to expect. Overall, super happy customer with Acme Glass - they do amazing work. Thank you for your service. You all are great. Ana C. - Yelp Review
01/21/2021 Great work. The quote was efficient, they scheduled us then had an opening and moved us up! After the window was in we noticed lots of smudges (and it was 20 feet up in a room with vaulted ceilings), they came out immediately to set it right. Excellent customer service. Daniel F. - Yelp Review
Big shout out to Katie & Jim at Acme Glass. These folks are very professional. They do what they say they will, when they say they will. Cathy A. - Yelp Review
My wife and I had Acme glass redo all of our windows and sliding glass door. We are very happy with our experience and would highly recommend them to anyone looking for window upgrades. Their work was to the highest quality and Brian, Jim, Eder, and Franklin all did an outstanding job and are very nice, hardworking guys. The quality of the products themselves were top notch and the professionalism of these guys was great as well. Not only would I recommend them, but I will definitely use them again in the future! Josh K. - Goggle Review
10/19/2020 The Best....Jim is whom you want , estimate as well as your install.. He is straight forward and knowledgeable. Dee Dee and Maria know customer service skills and should be recognized as well. Donna M. - Goggle Review
09/16/2020 Thanks Jim for your outstanding work. Spot on installation. Great customer service. More importantly the wife is pleased. Dwight C. - Fairfield - Yelp Review
09/29/2020 Eder and Franklin did an awesome job at the home I live in. After consistently opening and closing the patio doors, the wiring at the bottom of the door rails snapped and it was impossible to open the door all the way with a broken wire. Today they came in and replaced the rails and patio door in less than an hour. Bravo gentlemen! Bravo Kara L. - Fairfield - Yelp Review
06/23/2020 I have used acme glass a few times in the last couple years and always had great appreciation for their excellent customer service and communication. They do great work and can fix many things glass related. Robert W. - Yelp Review
06/24/2020 Extremely professional. Fair pricing especially after senior discount and manufacturer rebates. Whole house windows and door done in one day. Each of the installers has 15+ years of experience with a crew chief of 30 years. They treated my house as carefully as if it were their own.
Linda M. - Yelp Review
05/29/2019 Thanks to all of you for the professional way you conducted your work. My new glass is so nice and I can see my view! You all did a great job and we appreciate it. Truly, Charles & Jacki M. (ltr sent to Acme Glass)
05/23/2019 Many of our double pane windows were fogged and needed to be replaced so we decided to replace the entire house with new low-e panes. A pricey project for us. We were extremely happy with Acme Glass from the first phone call to the completion of the project. The office staff was very polite, knowledgeable and a pleasure to deal with. They never tried to sell us any unnecessary products. Friendly, professional and skilled crew who showed up on time. Thank you Brian and Edder. Cleaned up at the end of the days work. Finished the job early. And, even though we agreed to and signed the quoted contract price ACME gave us a refund because the job was completed earlier then expected. This was an unexpected and pleasant surprise because most companies would have just charged us for the original quote that we had agreed to.
The positive operation of this company helped take the sting out of this pricey project, we have already recommended ACME and will continue to do so. Bruce and Debbie - Napa - Google plus review
11/22/2018 We needed two windows in our kitchen replaced before starting our complete kitchen remodel. Our old windows were terrible and poorly installed.
After contacting Acme Glass, Scott came over and measured for the new windows. We ordered the Tuscany Series by Milgard and are completely satisfied. We absolutely love them. Scott did the install and made sure the windows were properly flashed and perfectly fitted. He installed new exterior trim and calked the windows to ensure they were sealed correctly. We cannot speak highly enough about the quality of the Milgard Windows, the service provided by Acme Glass, and the entire experience. We will definitely be calling upon Acme Glass to do more of our windows. Thanks Acme! Jim G. - Dixon
11/2018 We can't thank you enough for getting our solar screens installed after we had a slight delay. The men you sent out that day were just wonderful. We are so happy with the final results and you can bet we will continue to use your services and highly recommend you to others. Thank you very much. David and Diane S. - Fairfield
We have had a few jobs done by Acme Glass. Great business. They are always punctual, polite and their workmanship is amazing. D.M. - yelp review
8/31/18 Acme replaced our 23 year old brass shower enclosure with a clear glass one. The office was very helpful with all my questions and concerns. The installers were courteous, worked carefully and quickly. The price is comparable with others, they even worked us in early because of a cancellation. We will use them again in the future. Debbie K. - yelp review
8/9/18 Great service at a great price! After getting several bids to replace the largest window in our home, Acme Glass provided the replacement quickly and at much less the cost of the other local glass businesses. Friendly staff from office staff to estimator to installers. Lauran H. - yelp review
06/28/18 I meant to write this review sooner, as its been a couple months since I used Acme Glass. We had a couple windows where the gaskets were bulging out. I thought I was going to have to get whole new windows, which is expensive. I happened to find Acme Glass, and asked them to come inspect.
They came out in a timely manner (can't remember how fast but probably within a week), for the estimate. I was happy with the estimate as it was way cheaper than what I worried it would be. They were going to be replacing 3 panes of glass, and then two of my windows needed new springs.
They set up a time for the work to be done a couple weeks later. We did have to postpone once, but it was due to rain and since some of the work needed to be done outside on a later date that made sense. When they came out (I think it was Andrew, but not positive), the work was done well, and pretty quickly. During the work we noticed two window screens needed replaced so I was able to order them and pick them up from the store and replace ourselves-they were easy to put in, and avoid an additional fee for them to come out to install.
Overall, I was very happy with my service. I only wish I had done this sooner. We are looking to put our house on the market so am fixing up these kinds of things, but the one window had been bothering me for years, and if I'd known it just needed the glass replaced, I would have dealt with it sooner. Aimee K. - Fairfield
6/14/2018 I called Acme to have them repair my sliding glass door. The technician showed up on time, the job was done professionally and the price was affordable.
Not a lot more to say, it was a small simple job done well. I would call them again or recommend to a friend. Jon K. - Fairfield
6/7/2018 ACME GLASS has very good prices and Jim is very friendly and professional. Works really fast. We're 100% satisfied. Thank you so much
Julie D. - Fairfield
We just had twelve windows and two patio doors replaced in our home. Acme Glass did the job in two days. It was amazing. The entire crew was great. They worked together very well, were friendly, cleaned up after themselves, and knew what they were doing. Jim came out and did our estimate and ran the job. He really knows what he is doing and manages his crew very well. Big Thumbs Up to Acme Glass. My husband and I love doing business locally and Acme Glass is definitely the place to go if you need glass or windows replaced. Keep up the outstanding work! Renee S.- Fairfield
10/2/2017 We hired Acme Glass to replace our original windows in our home. From the start of the job, they were fantastic. We have several projects going on at nearly the same time. Organizing new rain gutters, windows and exterior paint. The office staff made calls and emails for me to coordinate the power washing (pre-paint) around the window installation.
Great service, great crew. Two thumbs up for Acme Glass!
Ken B. - Winters
05/31/2017 (updated review)Great follow up service from Jason and Shawn on the sliding patio door that needed additional maintenance to be 100% operational. Acme Glass was right on time with their appointment and provided great service. I highly recommend this company for avariety of window, glass and mirror needs in your home or business.
3/31/2017 (previous review) Based on recommendations from Acme Glass, I replaced 3 windows in my Fairfield, CA home with Milgard windows. Exceptional product and awesome install by Jason and Shawn just this week. Very impressed with the office staff, Traci, who kept me up to date on delivery and install. 100% satisfied with Acme Glass and highly recommend this company for new glass products as well as service.
1/7/2017 (previous review)Excellent work done by Jason of Acme Glass on my home in Fairfield. Two almost non operational patio doors at this residence and Jason spent time getting them to operate like new. Very pleased with the customer service of Acme Glass especially Jason who was on time as promised and delivered two fully functional patio doors. Don M.- San Francisco
4/18/2017 I just got off the phone with Traci and I wanted to let you know how awesome your front/telephone sales people are. We are a brokerage company here in Vacaville, and we needed glass cut for a new cabinet (50 1/4 x18 1/4) to protect it so that we may place a Keurig coffee maker & coffees on the top. I realized that this was not a big job but wanted to get a couple of different quotes to present to my boss. I was also trying to stay local so the first two companies that I called were here in Vacaville. Their phone service was not at all professional so it made me wonder what the final product would be. When I called your company, Traci answered the phone very professionally and was so helpful answering all of my questions and making helpful suggestions since it was obvious that I had not ordered glass before. When I called back the second time I spoke with Dee Dee and received the same kind of service that I had experienced from Traci.
All in all I emailed and spoke w/Traci several times and each time the service from her and Dee Dee was excellent.
Also, the turn around time was very quick even though the job was very small.
Thank you so much, I will definitely use your company again and refer you to others. Linda S. - Vacaville
12/1/2016 This is as good as it gets. The office staff was super professional and called us to confirm our appointment and who would be arriving. The technician arrived to look at two windows I thought would be a nightmare to fix (they are lift up windows and the rail sliding part had fallen out) well he popped out both windows and fixed it on the spot and did not charge us!!! He also looked at and fixed another window that the builder had left duct tape on the inside and fixed that as well no charge! I can't thank him enough.
We are going to have them replace our walk-in shower door and I can't wait to see how it looks.
Great company and highly recommended. Hidden Brooke M.
Acme glass is my go to for mirrors, screen doors, and glass. The staff is very helpful and have plenty of options to choose from. Pricing is really reasonable too. My most recent experience Jason installed new bathroom mirrors. He's super friendly and works really fast. He also fixed my closet door and measured for a new screen door and explained the two types of screens they offer. He did great work and was really pleasant to talk with. I would recommend this company!
I want to take a minute to thank all three of you for being such a pleasure to work with. You guys were thrown so many curve balls then in-turn were asked to over perform which you guys did AND without complaint I must add. Your professionalism and quality workmanship goes without notice; I look forward to working with your team in the future. Thanks again!!
All the best, Jason Diaz, Vice President
-SSW Construction Corp-
I'm writing to say I was so pleased with the service the two women in the office gave helping me get my screen and windows replaced. Also, I would like to say it was a job well done from the installer who came and installed my windows. He was fast, efficient and very clean and clean is one thing that I do appreciate when I am having work done on my house. I just like to say I would highly recommend this company to anyone in the future. Thanks Acme Glass. Dante T.
The customer service is awesome, this company is honest and works very quickly. I called to get my double panel patio glass repaired and they sent a guy out the next day to measure the glass, then they ordered the glass which only took two days to be shipped, so the whole process took 3 days and my glass was fixed. If I am ever unfortunate again to break any glass around here, I will definitely do business with them again. BTW the cost was under $385 for the installment and the glass replacement. Breonna B.
A Lovely Job! Talked to Tracy to say what a great job Andrew and Rick did yesterday replacing a window at our home. They came when they were scheduled, very presentable and professional young men, and cleaned up afterward. We've always used Acme for our glass needs and this is one of the reasons. Even coming by the shop last Thursday was a pleasant experience. Thank you! Marlowe and Lou Ann O.
We used Acme Glass to order our home windows and found them to be a very prompt, friendly and trustworthy company. The office manager DeeDee is very knowledgeable about their products and helped in our window selection. They also took the time to ensure that we were happy with our windows and were satisfied customers. We had a great experience with Acme Glass and will definitely use them again! Amy W. - Vacaville
I am very happy with your work and would highly recommend Acme Glass. Pricing is reasonable. Installation was fast and appointments are easy to make. The lady who receives calls is very nice and returns the phone calls. Overall, they are professional and highly recommended. Harold E.
Just want you to know that your service tech, Jim is top notch! He serviced my home shower door like new again. He is a keeper in my book of employees. He will be an asset to your company for many years to come. Sincerely, David W.- Benicia
Mike and crew just finished up the glass replacement in our home. It is great having clear, lowE glass now. Most of the old window glass was failing.
Acme Glass is the best!!!! I believe the owners are extremely professional and they are an established company and I will refer as many people as I can. Their work and work ethics are beyond compare. Fair prices and great service. Thanks for doing an excellent job. Judy S.- Suisun
Purchased 3 sliding glass doors with embedded blinds. Acme Glass was prompt, responsive and professional. Defintely recommend. Tim O. - Dixon
I recenty hired Acme Glass Company to install a frameless shower door in my new bathroom. The quality and service were impeccable. I would not hesitate to recommend Acme Glass Company to my family and friends. PhoeAnn A. - Cordelia
Acme did a replaced window for us and 2 window screens. We are also going to do a shower enclosure next. I would recommend them to friends. Fair prices and do a good job. C. Cisneros -Suisun City
I was so pleased with the work that I have had done by Acme Glass. They are so professional and meet their deadlines as promised. They have installed two windows in our master bedroom which work wonderful and look fantastic. They have installed two screens on my front and back door which work amazing. I was very impressed with the service and products that they provide. I would recommend them to anyone in need of windows or screens. They deliver what they promise, quality products and service. Thank you for providing what you promised. Service is very important to me and you met my expectations.
Sue M - Dixon
We are extremely happy with our pet door purchased and installed by Acme Glass Company. I'm a really picky person and I think the door is of the highest quality. I should also mention that Acme Glass is a company you can count on for excellent workmanship and integrity. Our little Yorkie needed no training to use the door! All it took was for us to show her how it worked. It saves so much time and effort. No need to go to the door for a patiently waiting pooch. We couldn't be happier. Acme Glass deserves its reputation as the best glass company in Solano County.Darlene F.
Thank you for the very professional and courteous young man, Andrew, who installed our new sliding screen door. He did a really great job and the screen door is a vast improvement over the old one. Thank you again. Franklin C. & Shirlee P. - Fairfield
I have used ACME glass several times. They installed a shower enclosure and did retro fit windows in my home. Both times they were here on time and did the job with no problems. They cleaned up everything and answered all questions my husband had. We are very happy with their work and will be using them again!!! Angela M. - American Canyon
Thank you for your professional service and quality installation. We are very pleased with our new shower. Gina - Rio Vista
I lived and worked in the Fairfield area for over 25 years and used Acme Glass for all my window needs. I have had them replace the glass in a 10ft plate glass window that the seal broke in and replace a complete sliding glass door in a rental home I own. Scott and the crew at ACME always do great work and I can count on them giving me a good price for the work. I recommended them to one of my friends Fred in Walnut Creek when a bird flew through his large window. He had Acme do the work and told me they did it at half the price he got from the Walnut Creek company he got an estimate from. After this referral I referred them to my sister and they replaced their whole house of windows... they could not be happier with their windows which is good because I never want to refer anyone who doesn't do great work. Keep up the great work Acme Glass. Sue S. - Fairfield
Acme glass in Fairfield, Ca. recently installed new replacement vinyl windows in our home. They are the BEST, from the office staff to the installers. Their service was EXCELLENT, as well as the value and workmanship. They sent out professional installers who knew what they were doing. Our whole house was completed in one day. They did superior work and there was no clean-up or touch up required of us at all after they left. We 100 percent recommend Acme Glass on Martin Rd. Fairfield, Ca. Thanks for such a great job! Kathleen C - Fairfield
We are first-time customers that are very satisfied with Acme Glass Company's service, the quality of the materials (new sliding screen doors + new rollers on a very large & heavy sliding glass door) and the friendly/professional employee (Mike) who performed the installation work. We live in the rural region of Napa County and appreciate the willingness of a business to bid a job that is "out in the country". I am happy to recommend Acme Glass Company to others and will use their services in the future for other home applications.John G. - Napa
Thank you for your world class service today, 11/14/12, as we dealt with an early morning break in. Your professionalism and efficiency was greatly appreciated.
Best regards. Betty T. - Fairfield
I wanted to send an email to your company stating how impressed we were with your customer service and technical skills. We selected you randomly from a list of local companies, and couldn't be more pleased with our choice. You sent out your technicians same day to provide a quote, the overall process was quick, and best of all it was very affordable. After reviewing the quote we requested next day service, and not only did you accommodate our schedule you arrived first thing in the morning well before our customer rush period. Your technician Mike was very friendly and proficient in his work. He left us with a fine tuned and very professional looking store front door. Once again we couldn't be more impressed by your company and it's employees.
We definitely plan to let other people in the local community know how great you are!
Paul Colucci, Manager
ART Computer Maintenance & Repair
Acme Glass Co.'s professional installers came today. They did a great job replacing our store front window as well as our door handles. They worked fast and efficiently. We would definitely recommend Acme Glass Co. to anyone requiring this service and want the job done correctly. Home Show Today - Fairfield
I just wanted to thank you for the work done on my home today. The installers were very nice and personable. In fact, I was impressed with every contact that I had with your business and will contact your business should any need arise in the future. David
Per a friend's suggestion, I selected Acme Glass to install windows in my bedroom. I had to wait a little longer then from another company I called on, but it was well worth the wait. The entire experience with Acme Glass was optimal. I was treated very nice by all the employees - they were very professional, kind, knowledgeable and personable. My windows are beautiful - They left no mess in my home whatsoever - I will definitely use this glass company again - wouldn't go anywhere else! Mary Ellen
Dear Mr. Scott Robinson,
I wanted you to know that your employee, Mr. Larry Robinson, was prompt and professional. Again, I thank you for the wonderful service. A Satisfied Customer, Nannette
Dear Mr. Robinson and Acme Glass,
On behalf of the eighth grade at Holy
Spirit School, I would like to thank you for the amazing discount that you gave us on the glass that we purchased for our class project.
We had a wonderful time making our stained glass, and our class made a lot of money for our school. Enclosed, please see a few of the projects that were completed.
We thank you for supporting our School, and wish you and all of your employees a blessed and Happy New Year!
Thanks again For your Kindness,
8th Grade Teacher, Holy Spirit School
On behalf of Brookfield Homes, we want to thank you for your
wonderful contribution to the Mission Solano Bridge to Life Center. Because of
your generosity, hard work, and compassion, especially during these difficult
economic times, many homeless families will now have a roof over their head this holiday season.
Thanks again and happy holidays to you and your family!
Brookfield Bay Area Builders,Inc.
John Ryan, President and Steve Holmes
We had Acme Glass come out and do a screens for several of our windows. They fixed some sub-par work from another company and fabricated some additional windows. The service was exceptional, everything from phone calls to final installation was smooth and professional. We would not hesitate to recommend them to anyone!
ACME Glass Company installed our windows in our house. The work was completed professionally and in a timely matter. Their attention to precision was greatly acknowledged and appreciated. We communicated the type of windows that would be most beneficial for our area. Example, we had picture windows installed to enhance our outdoor views. We were very impressed by ACME GLASS. Cathy B.
Your company recently installed new, dual-pane windows in our home. Dee Dee worked with me to identify the best product and settled the price and installation dates. Mike and Kelly came the first day of installation; Junior joined the team on the second day.
Employers usually only hear about their employees when theres a complaint. This time youre hearing about customers who are delighted not only with the product, but also with Dee Dee and with the team who spent two days in our home.
Dee Dee is professional, informative, responds quickly to information requests, and has a great telephone presence. I know her socially as well, and her in
person personality transfers very well over the phone and via email. Excellent choice when you hired her!
The installation team members were a perfect combination of professional, personable, humorous, and very efficient. While there was usually a quiet banter going on among them, their productivity didnt miss a beat. It took them about 30 seconds to conclude that we also had good senses of humor, so we were included at appropriate points. With the exception of the necessary hammering, the men worked quietly and respected our home as their home, or even better.
done an excellent job selecting the right people to represent your company. We
recommend making sure you hang on to them.
Best regards, Marti & Phil S. - Benicia
Thank you Dee Dee
and Acme Glass for your donation of mirrors for Mr. Aldridge's class. We really appreciate it!
Fondly, Kristen & Julie
To: Owner, ACME Glass
The purpose of my letter is to commend you and
your staff for the outstanding service and assistance that I have received from your business. Mike installed the glass in our garden window. When it was noted that there was a minor defect in the glass that was ordered, your office was notified. I didn't know what kind of a response I would get. The appropriate action began immediately to order another piece of glass for our garden window. I was relieved even though I had been told that your business stands behind it's work. My wife and I are very impressed. Everyone was courteous, professional, patient, and friendly. Mike, Ms Deedee Ada and Ms Carus are clearly an asset to your business. Everyone has a positive attitude and make doing business with your company a pleasure. I would be remiss not to mention the meeting and greeting office manager, Honey, and her new trainee, Charlie. Honey runs a "tight ship."
Hi Mike, I appreciate you and Junior being on time and all your hard work, from start to finish. The windows look great and I'll be proud to show them off to friends and family. I'll make sure to recommend Acme glass to anyone who ask.
Thank you very much !! Santiago
Thank you Acme Glass for the mirror donations. Mr. Aldridge's 5th grade class.
Nelda Munday Elementary
(the letter was signed by all the 5th grade students)
I used to go to Acme Glass back when Scott's old man was running the company in the 70's. I've always been treated like family there, and though I've never replaced all my windows, they have helped me out with lots of little glass, window and door projects that I've had over the years. I think they are the only full servce glass shop in the area, and even if they aren't, I wouldn't go anywhere else anyway. I highly recommend giving them a call.
I would highly recommend ACME Glass to install your windows. The work is professional
and precise. They are informative and worked with us to pick the right windows
for our house. The windows are fantastic! We have already noticed the savings
from our energy efficient windows. Thank you. Kitty B. - Cordelia